Terms & Conditions

LEMONADE DESIGN CO

Lemonade Design Co is owned and operated by Yvette Craig Photos Ltd, a company registered in England & Wales (Company No. 7334303). Registered address: 14 Victoria Square, Droitwich Spa, Worcestershire, WR9 8DS. By accessing this website and/or engaging our services, you agree to be bound by the following Terms and Conditions.

T: 01233 642773
M: 07984 470415
W: lemonadedesign.co
E: websites@lemonadedesign.co

Terms and Conditions including privacy and cookie policies.

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy and handling your data responsibly. Any personal information collected is used solely for the purpose of delivering our services and will only be accessed by authorised personnel on a need-to-know basis.

We regularly review our systems and processes to ensure your data is secure. Any unauthorised access or misuse of data will be investigated and may result in legal action.

Confidentiality

We will never sell, share, or rent your personal information to third parties. Any communication from Lemonade Design Co will relate solely to the delivery of agreed services.

Disclaimer

Exclusions and Limitations
The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not, however, exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment

Payment is accepted via BACS transfer, debit/credit card, or TransferWise.

A 50% deposit is required prior to the commencement of any web development project. The remaining balance is due in full prior to the website being launched or transferred to the Client’s domain.

For consultancy services, payment is required one month in advance.

All work, designs, and deliverables remain the property of Lemonade Design Co until full payment has been received.

Any invoices not settled by the due date may incur late payment interest at a rate of 2% above the Bank of England base rate, applied to the outstanding balance until payment is made in full.

Lemonade Design Co reserves the right to suspend work, withhold deliverables, or delay project completion if payments are not made in accordance with agreed terms.

Where payment remains outstanding for more than 60 days from the invoice date, Lemonade Design Co reserves the right to pursue recovery through debt collection agencies and/or legal action via the Small Claims Court. The Client will be liable for any additional administrative, legal, or recovery costs incurred.

Returned or failed payments will incur a £25 administration fee. In the event of repeated failed payments, Lemonade Design Co reserves the right to terminate the agreement and require alternative payment methods before any further work is undertaken.

Booking Fee

A non-refundable booking fee of 50% is required to secure your project start date. This fee covers initial planning, scheduling, and the reservation of time in our project calendar.

Lemonade Design Co may release the agreed start date if the booking fee is not received within 7 days of confirmation.

Once a start date has been confirmed and agreed it is vital that Lemonade Design Co have all requested assets, logo, branding elements, content/copy and imagery to be used in the website, all questionnaires filled in, and where applicable a Pinterest Board link, etc one week prior to starting your project.

Failure to provide required content within this timeframe may result in delays to the project timeline and may incur additional rescheduling fees.

If no Booking Fee is received within 7 days of the initial enquiry or signing the Contract, then Lemonade Design Co may offer the Date to another client.

The Client acknowledges that the Booking Fee is non-refundable in the event of cancellation by the Client. However it maybe transferable to another date, subject to agreement and availability where at least 28-day’s notice is given to move the start date, please note that the client must telephone and confirm in writing via email to websites@lemonadedesign.co

Following payment of the Booking Fee, the balance of fees due is to be paid as follows:

  • The remaining balance is due prior to the website being moved to the client’s own domain or where Branding/Logo design before any high-resolution files are released.
  • Payment for any additional services or products must be made at the time of order.
  • Failure to make payment by the dates stipulated may result in cancellation.

Premium Plugins, Licenses Fonts and Assets: Where applicable these are charged at cost and will be quoted separately prior to commencing any work.

Remaining balance: Is payable before the site is made live on your hosting, or before brand guide and files are released (for brand only projects).

We issue invoices electronically. Our payment terms are 7 days from the date of invoice by BACS or the SWIFT international payments system. All proposals are quoted in Pounds Sterling and payments will be made at the equivalent conversion rate at the date the transfer is made.

You agree to pay all charges associated with international transfers of funds. The appropriate bank account details will be printed on our electronic invoice.

What do we both agree to?

You:

  • You confirm that you have the authority to enter into this agreement on behalf of yourself or your organisation.
  • You agree to provide all required content, assets, and information in the requested formats and within agreed timeframes.
  • You will review work, provide feedback, and give approvals promptly to ensure the project progresses as scheduled.
  • You agree to adhere to the agreed payment schedule.
  • You are responsible for ensuring that all content provided or approved complies with copyright and licensing requirements.

Us:

  • We bring the experience and expertise required to deliver the agreed services to a professional standard.
  • We will carry out all work with care, efficiency, and attention to detail, and will make every reasonable effort to meet agreed deadlines.
  • We will treat all client information as confidential.

Cancellation, Delays, Rescheduling, and No-Shows

If the Client cancels the project after work has commenced, a termination fee of 20% of the total project value will apply.

If the Client pauses the project for more than 7 days after commencement, a holding fee of 5% of the total project value will be charged.

Delays caused by missed deadlines, lack of content, or delayed feedback may result in additional charges, including a £200 adjustment fee where applicable.

Termination of Agreements and Refunds Policy

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun or where a client has continually missed start dates at short notice and is, for all intents and purposes, underway.

Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, for example, paid in full shall be refunded, less the non-refundable booking fee and any additional fee charges in the section above.

Availability
Services are primarily offered within the United Kingdom but may be provided internationally.

All website content, downloads, and materials are provided for general use and guidance. Lemonade Design Co does not guarantee uninterrupted or error-free operation but will always aim to deliver services to the highest possible standard.

Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies
Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies

Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website
We do not monitor or review the content of other parties’ websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

All content, design work, and materials produced by Lemonade Design Co remain the intellectual property of the Company unless otherwise agreed in writing.

Communication
We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.

This company is registered in England and Wales at Lemonade Design Co is owned and operated by Yvette Craig Photos Ltd, is a company registered in England & Wales with a company number 7334 303, Registered address: – 14 Victoria Square, Droitwich Spa, Worcestershire WR9 8DS

Force Majeure.

Neither party shall be held liable for any delay or failure to perform its obligations under this Agreement where such delay or failure arises from circumstances beyond reasonable control. This includes, but is not limited to, natural events, acts of God, war, terrorism, civil unrest, labour disputes, illness, internet outages, cyber incidents, transportation disruption, or public health emergencies.

Where such circumstances occur, the affected party will notify the other as soon as reasonably possible. Any agreed timelines will be extended for the duration of the disruption, without liability.

Lemonade Design Co reserves the right to subcontract any part of the work where necessary to ensure the successful delivery of the project. Where possible, the Client will be informed in advance.

In the event of illness or unforeseen circumstances, Lemonade Design Co works with a trusted network of professional web designers who may assist in completing outstanding work.

Lemonade Design Co is the trading name of Yvette Craig Photos Ltd and is fully insured.

Waiver
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

Client Responsibilities, Content & Liability

The Client is responsible for supplying all content required for the project, including (but not limited to) imagery, logos, brand assets, text, and font files, unless otherwise agreed in writing.

Where the Client provides any content or design assets, the Client confirms that they have the appropriate rights, licenses, or permissions to use these materials. The Client accepts full responsibility for ensuring that all supplied or approved content does not infringe any third-party copyright, trademark, or intellectual property rights.

If the Client requests that Lemonade Design Co sources imagery, fonts, or other assets on their behalf, this will be done in good faith. However, the Client remains solely responsible for verifying usage rights, licensing requirements, and any associated fees. Lemonade Design Co accepts no liability for any copyright infringement, licensing disputes, or associated costs arising from the use of such assets.

Where premium fonts or licensed design assets are used within branding or website design, the Client is responsible for purchasing the appropriate licenses for their intended use. Any ongoing, commercial, or extended usage rights required after project completion remain the responsibility of the Client.

Limitation of Liability

Lemonade Design Co will carry out all services with reasonable care and skill. However, to the fullest extent permitted by law, Lemonade Design Co shall not be liable for any indirect, incidental, or consequential loss or damage, including but not limited to loss of profits, loss of business, loss of data, or loss of opportunity arising out of or in connection with the services provided.

Lemonade Design Co’s total liability for any claim arising out of or in connection with a project shall be limited to the total amount paid by the Client for those services.

Third-Party Services

Lemonade Design Co may use or recommend third-party tools, platforms, plugins, hosting providers, or services. Lemonade Design Co is not responsible for any issues, downtime, incompatibilities, or losses caused by these third-party services.

The Client acknowledges that the ongoing functionality, compatibility, and security of third-party software (including WordPress themes and plugins) cannot be guaranteed.

Website Performance & SEO

While best practices may be implemented for website performance and search engine optimisation, Lemonade Design Co does not guarantee specific rankings, traffic levels, or business results.

Website Security & Maintenance

Unless the Client is on an active maintenance and security plan, Lemonade Design Co is not responsible for issues arising after project completion, including but not limited to website errors, security breaches, plugin conflicts, or data loss.

The Client is responsible for ensuring their website is regularly updated, maintained, and securely hosted.

Indemnity

The Client agrees to indemnify and hold harmless Lemonade Design Co against any claims, damages, losses, or legal costs arising from:

  • Content supplied or approved by the Client (including imagery, fonts, and branding assets)
  • Any breach of these Terms & Conditions
  • The Client’s use of the website or services provided

General
These Terms and Conditions are governed by the laws of England and Wales. By accessing this website or engaging our services, you agree to be bound by these Terms and to the exclusive jurisdiction of the English courts.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be severed from the remaining Terms, which will continue in full force and effect.

Failure by Lemonade Design Co to enforce any provision of these Terms, or to exercise any right or remedy, shall not be considered a waiver of that provision or any other rights.

These Terms and Conditions may only be amended or updated in writing by Lemonade Design Co.

Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

COMPLETION OF YOUR WEBSITE

1. Website Development and Launch:
As a website company, we specialise in building websites for clients worldwide. Once the website development is completed, and the website is launched on the client’s specified URL/Domain, the ownership and responsibility for the website’s maintenance, backup, and security lie with the client.

2. Client Responsibilities:
Upon the successful launch of the website, the client assumes full responsibility for the website’s upkeep, regular updates, and security measures. This includes maintaining the website’s content, keeping the software, themes, and plugins up to date, and implementing necessary security protocols to protect against potential threats.

3. Monthly Maintenance Plans:
To provide clients with ongoing support and website maintenance, we offer monthly maintenance plans. Clients who subscribe to our monthly maintenance plans will receive regular updates to their website’s Theme, WordPress Core, and Plugins, as well as ongoing security and backup services, as specified in the selected plan.

4. BlogVault Backup and Security:
Clients may also choose to opt for our BlogVault Backup and Security services, which offer advanced backup solutions and enhanced security measures for their websites. The BlogVault Backup and Security plan is billed separately and renewed on an annual basis.

Protect your business with powerful WordPress backups, ensuring uninterrupted operations and zero data loss. BlogVault stands as the unparalleled backup service for WordPress, providing you with the utmost assurance. With a decade of experience, BlogVault has safeguarded over 4 million websites, offering a time-tested solution you can rely on. Embrace business resilience and keep your online presence secure with BlogVault.

5. Payment Terms:
For website development services, a deposit may be required before the project commences, with the remaining balance due upon completion and before the website’s launch. For monthly maintenance plans and BlogVault Backup and Security, the fees are payable in advance on a monthly or annual basis, depending on the chosen plan.

6. Scope of Maintenance Services:
Our monthly maintenance plans cover routine updates to the Theme, WordPress Core, and Plugins, basic security checks, and regular backups. Any additional services, major website redesigns, or new feature implementations may incur extra charges and will be treated as separate projects.

7. Communication:
Clients enrolled in our monthly maintenance plans or BlogVault Backup and Security will have access to designated support channels for communication regarding updates, issues, or inquiries. We will respond to support requests within a reasonable timeframe based on the urgency of the matter.

8. Limitation of Liability:
While we make every effort to ensure the stability and security of the websites we build, we shall not be held liable for any damages, losses, or costs arising from website downtime, data loss, or security breaches, whether the client is enrolled in a maintenance plan or not.

9. Termination of Services:
Clients may terminate their monthly maintenance plan or BlogVault Backup and Security at any time by providing a 30-day notice. No refunds will be provided for any unused portion of the services.

10. Modification of Terms:
We reserve the right to modify or update these terms and conditions at any time. Clients will be notified of any changes, and continued use of our services after the modification constitutes acceptance of the updated terms.

11. Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of England, and any disputes arising under or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of England.

By engaging in our website development services or subscribing to our monthly maintenance plans and/or BlogVault Backup and Security, the client acknowledges that they have read, understood, and agreed to these terms and conditions.

MAINTENANCE PLANS

Web Design Maintenance Services – Terms and Conditions

1. Service Description:
As a web designer, we offer ongoing monthly maintenance plans to our clients for their websites. These maintenance plans include adhoc one-off updates to their Theme, WordPress Core, and Plugins, as well as ongoing monthly support and updates as needed.

2. Payment Terms:

We offer clients a variety of plan options to suit their preferences, including the one-off option, monthly in advance, 6 monthly, or 12 monthly in advance. For all plans, payment is required before the start of each billing cycle.

Take advantage of our special offers: when you book and pay for 6 months in advance, you’ll receive the benefits of paying for just 5 months. Similarly, if you choose to book and pay for 12 months in advance, you’ll only be billed for 10 months, saving you even more.

Our Monthly Maintenance Plan offers you the convenience of choosing the option that best fits your requirements for consistent website upkeep.

*One-Off Option:
If you prefer occasional maintenance support, you have the choice of a one-off maintenance package priced at £125. This option allows you to access our maintenance services for a single instance or specific updates.

*Monthly Subscription:
For continuous and ongoing website maintenance, you can opt for the monthly subscription option at £65 per month, with a minimum commitment of 3 months payable in advance. This subscription provides you with regular and reliable maintenance services to ensure the optimal performance of your website.

3. Cancellation and Refunds:
Clients have the right to cancel their maintenance plan at any time. However, a 30-day notice period is required for cancellation. We do not offer refunds for any unused portion of the service.

4. Scope of Services:
The maintenance plans cover updates to the Theme, WordPress Core, and Plugins. It also includes fixing any bugs or issues arising from updates performed by us. However, major website redesigns or additional features are not part of the maintenance plans and will be treated as separate projects.

5. Third-Party Services:
We may use third-party services and plugins for certain website functionalities. While we strive to use reputable and reliable services, we are not responsible for any issues or downtime caused by third-party services.

6. Communication:
Clients can request updates or support by contacting us via email or through our designated support channels. We will respond to the requests within a reasonable time frame based on the urgency of the issue.

7. Site Backup and Security:
We will perform regular site backups and implement basic security measures to safeguard the website. However, it is the client’s responsibility to maintain a complete and secure website backup.

8. Website Ownership:
The client retains full ownership and responsibility for the website and its content. Our maintenance plans do not transfer ownership of the website to us.

9. Limitation of Liability:
While we strive to provide reliable and secure services, we are not liable for any damages, losses, or costs arising from website downtime, data loss, or any other issues related to the maintenance services.

10. Termination of Services:
We reserve the right to terminate our services if the client breaches any of the terms and conditions outlined in this agreement. In such cases, the client will not be eligible for any refunds.

11. Modification of Terms:
We may update or modify these terms and conditions at any time. Clients will be notified of any changes and continued use of our services after the modification constitutes acceptance of the updated terms.

12. Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of England, and any disputes arising under or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of England.

By signing up for our ongoing monthly maintenance plans, you acknowledge that you have read, understood, and agreed to these terms and conditions.

13. Backup and Security Plan Requirement:
By subscribing to any of our ongoing monthly maintenance plans, the client agrees to also enroll in our Backup and Security Plan, which is renewed annually. The Backup and Security Plan provides additional protection and peace of mind by ensuring regular website backups and implementing advanced security measures to safeguard against potential threats.

14. Payment for Backup and Security Plan:
The fee for the Backup and Security Plan will be added to the client’s initial invoice and renewed automatically on an annual basis, coinciding with the maintenance plan’s renewal date. Payment for the Backup and Security Plan is due in full at the time of enrollment and subsequent annual renewals.

15. Opting Out:
The client may choose to opt out of the Backup and Security Plan only after the initial one-year term has been completed. To opt out, the client must provide a written notice to our support team at least 30 days before the annual renewal date. Please be aware that opting out of the Backup and Security Plan may limit the level of protection and support available for the website.

16. Plan Modifications:
We reserve the right to modify the features, pricing, or terms of the Backup and Security Plan. In the event of any modifications, we will provide the client with at least 30 days’ notice before the annual renewal date. Continued use of the Backup and Security Plan after the modifications constitutes acceptance of the updated terms.

By subscribing to our ongoing monthly maintenance plan, you acknowledge and agree to the requirement of enrolling in the Backup and Security Plan on an annual basis as outlined in this clause.

BACKUP AND SECURITY

BlogVault Backup and Security – Cancellation Policy

Annual Renewal:
The BlogVault Backup and Security service is renewed on an annual basis. By subscribing to this service, you agree to an automatic renewal for consecutive years unless canceled by you.

Cancellation Notice:
If you wish to cancel your BlogVault Backup and Security service, you must provide a written cancellation notice to us at least 30 days before the upcoming renewal date. Failure to provide the required notice will result in the automatic renewal for another year, and the cancellation will take effect on the following renewal date.

Partial-Year Cancellation:
If you decide to cancel your BlogVault Backup and Security service partway through the year, your service will remain in force until the current annual term expires. No refunds will be issued for the unused portion of the service.

No Refunds:
Please note that we do not offer refunds for any cancellations, whether for full-year or partial-year cancellations. The cancellation policy outlined in this agreement applies to all customers equally.

Service Termination:
We reserve the right to terminate the BlogVault Backup and Security service if there is any violation of our terms and conditions. In such cases, the cancellation policy will still apply, and no refunds will be given.

Confirmation of Cancellation:
Upon receiving your cancellation notice, we will send you a confirmation email detailing the effective date of the cancellation. Please retain this email for your records.

Data and Security:
Following the cancellation of your BlogVault Backup and Security service, it is your responsibility to ensure that you have appropriate backup and security measures in place for your website. We are not liable for any data loss or security incidents that may occur after the cancellation date.

Modification of Policy:
We reserve the right to modify or update this cancellation policy at any time. Any changes will be communicated to our customers in advance. Continued use of our services after the modification constitutes acceptance of the updated policy.

By subscribing to the BlogVault Backup and Security service, you acknowledge that you have read, understood, and agreed to this cancellation policy. For any questions or inquiries related to cancellation, please contact our support team.

PRE BOOKED HOURS

Pre-Booked Design Time – Terms and Conditions

1. Pre-Booked Design Hours:
Our Pre-Booked Design Time service allows you to purchase a block of 6 design hours in advance, which you can use as needed for your website projects.

2. Scheduling and Priority Access:
Upon pre-booking your design hours, you will be given priority access to our design services. We will schedule your design tasks into our calendar, ensuring that you receive timely assistance whenever you require it, without the need to wait for extended periods.

3. Incremental Billing:
Our flexible pricing plan ensures that you only pay for the time utilized. If your project requires only 30 minutes, the remaining balance of 5 hours and 30 minutes will be rolled over for future use.

4. One Extra Hour Free:
As a bonus for pre-booking 6 design hours, you will receive one extra hour of design time free of charge. This allows you to enjoy additional support and assistance for your website projects.

5. Validity Period:
Pre-booked design hours are valid for a period of 6 months from the date of purchase. Any unused hours within this timeframe will expire after the validity period, and no refunds or extensions will be provided.

6. Scope of Design Services:
The pre-booked design hours can be used for various website-related tasks, such as design updates, layout modifications, graphic enhancements, and more. However, major website redesigns or significant feature additions may require additional hours or be treated as separate projects.

7. Prioritisation of Work:
While we offer priority access to our pre-booked clients, the scheduling of design tasks will be subject to our availability and existing commitments. We will make every effort to accommodate your requests promptly and efficiently.

8. Communication and Coordination:
To utilize your pre-booked design hours, please contact us via email or through our designated communication channels. We will discuss the scope of work, and estimated time, and schedule the tasks accordingly.

9. Termination and Refunds:
You have the right to cancel your pre-booked design hours at any time. However, no refunds will be provided for unused hours. If you choose to terminate the service, the hours will remain valid until the end of the original 6-month validity period.

10. Modification of Terms:
We reserve the right to modify or update these terms and conditions at any time. Any changes will be communicated to our clients in advance. Continued use of our Pre-Booked Design Time service after the modification constitutes acceptance of the updated terms.

By pre-booking design hours, you acknowledge that you have read, understood, and agreed to these terms and conditions. For any questions or inquiries related to our Pre-Booked Design Time service, please feel free to contact us.