Lemonade Design Co

PRIVACY POLICY

WEBSITES & BRANDS
Yvette Craig Photos Limited – Trading as Lemonade Design Co privacy policy
Last updated: 10/04/2018

Introduction
Yvette Craig Photos Limited – Trading as Lemonade Design Co takes your privacy very seriously. This privacy policy has been prepared in line with the EU’s General Data Protection Regulation (GDPR) which takes effect on 25 May 2018. The GDPR promotes fairness and transparency for all individuals in respect of their personal data. This privacy policy applies to all data we process, and by using Yvette Craig Photos Limited – Trading as Lemonade Design Co you consent to our collection and use of such data. If you would like to get in touch about anything in this policy or about your personal data then please contact us at yvette@lemonadedesign.co

Lemonade Design Co values your privacy and cares about the way in which your personal information is treated.

This policy describes:

  • what personal information we collect about you
  • how we obtain your personal information
  • how we use your personal information
  • on what basis we use your personal information
  • how long we keep your personal information
  • who we share your personal information with
  • how we protect your personal information
  • which countries we transfer your personal information to
  • your rights regarding your personal information

Please click on the relevant heading below for more information on each of these areas.

Lemonade Design Co is a subsidiary of Yvette Craig Photos Ltd and is referred to throughout this Privacy Policy as Lemonade Design, its subsidiaries and other partnerships, corporations, undertakings, and entities which are authorised to practice using the name ‘Lemonade Design Co’. See ‘Data controllers’ below for more information on the entities that control and process personal data in Lemonade Design Co

What personal information do we collect about you?

We may collect personal information from you in the course of our business, including through your use of our website, when you contact or request information from us, when you engage our services or as a result of your relationship with one or more of our staff and clients.

The personal information that we process includes:

  • Basic information, such as your name (including name prefix or title), the company you work for, your title or position and your relationship to a person
  • Contact information, such as your postal address, email address and phone number(s)
  • Financial information, such as payment-related information
  • Technical information, such as information from your visits to our website or applications or in relation to materials and communications we send to you electronically
  • Information you provide to us for the purposes of attending meetings including access and dietary requirements
  • Identification and background information provided by you or collected as part of our business acceptance processes
  • Personal information provided to us by or on behalf of our clients or generated by us in the course or providing services to them, which may include special categories of data
  • Any other information relating to you which you may provide to us

How we obtain your personal information

  • We collect information from you as part of our business acceptance processes and about you and others as necessary in the course of providing website and branding design services
  • We collect your personal information while monitoring our technology tools and services, including our websites and email communications sent to and fromLemonade Design Co
  • We gather information about you when you provide it to us, or interact with us directly, for instance engaging with our staff or registering on one of our digital platforms or applications
  • We may collect or receive information about you from other sources, such as keeping the contact details we already hold for you accurate and up to date using publically available sources

How we use your personal information

Lemonade Design Co collects and processes personal information about you in a number of ways, including through your use of our website and in the provision of services by us.  We use that information:

  • To provide and improve this website, including auditing and monitoring its use
  • To provide and improve our services to you and to our clients, including handling the personal information of others on behalf of our clients
  • To provide information requested by you
  • To promote our services, including sending offers and updates, publications and details of events
  • To manage and administer our relationship with you and our clients
  • To fulfil our legal, regulatory and risk management obligations, including establishing, exercising or defending legal claims
  • For the purposes of recruitment

Use of Lemonade Design Co website

A number of facilities on our website invite you to provide us with personal information, such as the contact page section of our website and our email queries facilities.  The purpose of these facilities is apparent at the point that you provide your personal information and we only use that information for those purposes.

Our website uses Google Analytics, a web-based analytics tool that tracks and reports on the manner in which the website is used to help us to improve it. Google Analytics does this by placing small text files called ‘cookies’ on your device. The information that the cookies collect, such as the number of visitors to the site, the pages visited and the length of time spent on the site, is aggregated and therefore anonymous.  Please also see ‘Marketing and other emails’ below.

You may refuse the use of cookies or withdraw your consent at any time by selecting the appropriate settings on your browser but please note that this may affect your use and experience of our website. By continuing to use our website without changing your privacy settings, you are agreeing to our use of cookies.  To find out more about cookies, including how to manage and delete them, visit www.allaboutcookies.org.

Marketing and other emails

We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all Mailchimp lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

You can view Mailchimps Privacy Policy here

External website links & third-parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

On what basis we use your personal information

We use your personal information on the following bases:

  • To perform a contract, such as engaging with an individual to provide photographic or other services
  • To comply with legal and regulatory obligations
  • For legitimate business purposes.  Please see ‘How we use your personal information’ for more detail

 How long we keep your personal information

  • Your personal information will be retained in accordance with our global data retention policy which categorises all of the information held by Lemonade Design Co and specifies the appropriate retention period for each category of data.  Those periods are based on the requirements of applicable data protection laws and the purpose for which the information is collected and used, taking into account legal and regulatory requirements to retain the information for a minimum period, limitation periods for taking legal action, good practice and Yvette Craig business purposes.

Who we share your personal information with

We are a UK Based website and branding company and we operate within the UK as well as the EU and Globally and any information that you provide to us may be shared with and processed by any entity in the UK that is associated with Lemonade Design Co and our associated firms.

We may also share your personal information with certain trusted third parties in accordance with contractual arrangements in place with them, including:

  • Our professional advisers and auditors
  • Suppliers to whom we outsource certain support services such as website hosting, backup and security, and admin
  • IT service providers to Lemonade Design Co

Where necessary, or for the reasons set out in this policy, personal information may also be shared with regulatory authorities, courts, tribunals, government agencies and law enforcement agencies.  While it is unlikely, we may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.

If in the future we re-organise or transfer all or part of our business, we may need to transfer your information to new Yvette Craig entities or to third parties through which the business of Lemonade Design Co will be carried out.

Lemonade Design Co may use social media sites such as Instagram, Facebook, LinkedIn, Pinterest and Twitter.  If you use these services, you should review their privacy policy for more information on how they deal with your personal information.

We do not sell, rent or otherwise make personal information commercially available to any third party, except with your prior permission.

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business and our staff conducts themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Resources

We will use your images on social media to promote our business. We will tag you where possible unless you specifically ask us not to. If you do not wish any images to be used on social media you must state this to be the case at the time of booking.

https://www.facebook.com/lemonadedesignco/
https://twitter.com/LemonadeDesign
https://plus.google.com/+Lemonadedesign
https://www.instagram.com/lemonadedesignco/?hl=en
https://www.pinterest.co.uk/lemonadedesignco/pins/

How we protect your personal information

We use a variety of technical and organisational measures to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction consistent with applicable data protection laws.

Which countries we transfer your personal information to

In order to provide our services, we may need to transfer your personal information to locations outside the jurisdiction in which you provide it or where you are viewing this website for the purposes set out in this privacy policy.  This may entail a transfer of your information from a location within the European Economic Area (the “EEA”) to outside the EEA, or from outside the EEA to a location within the EEA.  Please see ‘Who we share your personal information with’ for more detail on how the information may be shared with Yvette Craig offices and third-party service providers.

The level of information protection in countries outside the EEA may be less than that offered within the EEA. Where this is the case, we will implement appropriate measures to ensure that your personal information remains protected and secure in accordance with applicable data protection laws.  EU standard contractual clauses are in place between all Yvette Craig entities that share and process personal data.  Where our third party service providers process personal data outside the EEA in the course of providing services to us, our written agreement with them will include appropriate measures, usually standard contractual clauses.

Your rights regarding your personal information

The European Union’s General Data Protection Regulation and other applicable data protection laws provide certain rights for data subjects.

You are entitled to request details of the information we hold about you and how we process it.  You may also have a right in accordance with applicable data protection law to have it rectified or deleted, to restrict our processing of that information, to stop unauthorised transfers of your personal information to a third party and, in some circumstances, to have personal information relating to you transferred to another organisation. You may also have the right to lodge a complaint in relation to Yvette Craig processing of your personal information with a local supervisory authority.

If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations.

Your objection (or withdrawal of any previously given consent) could mean that we are unable to perform the actions necessary to achieve the purposes set out above (see ‘How we use your personal information’) or that you may not be able to make use of the services and products offered by us. Please note that even after you have chosen to withdraw your consent we may be able to continue to process your personal information to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations.

We must ensure that your personal information is accurate and up to date. Therefore, please advise us of any changes to your information by emailing us here.

Data controllers

Yvette Craig is the Data Controller.

LETS CHAT

Like what you see? Don’t be stranger, pick up the phone or drop us an email and let’s talk about what you need, +44 (0) 1233 642773 or +44 (0) 7984 470415

@lemonadedesignco

is a Website & Branding Company based in Kent with a UK and Global client base.

CONTACT US

T: + 44 1 233 642773
M: + 44 (0) 7984 470415

JOIN THE LIST

STAY IN TOUCH AND GRAB A FREE HANDBOOK

On how to optimise your images for your website and SEO

You have Successfully Subscribed!